Consumer Directed Personal Assistant Program (CDPAP)

 

Western NY Independent Living (WNYIL) & PPL: Strengthening CDPAP for You

Western NY Independent Living (with MILC) is excited to be an approved facilitator for the Consumer Directed Personal Assistance Program (CDPAP).

We will be partnering with the new statewide fiscal intermediary, Public Partnerships LLC (PPL), to make sure you continue receiving the best care from your trusted personal assistants.

 

What This Means for You

  • Your eligibility for CDPAP and the services you receive will stay the same.
  • Services to consumers and payments to personal assistants will continue without interruption.
  • We will make sure you continue receiving care and services in the ways that matter to you.

 

What You Need to Do Now

You will need to transition to PPL by March 28, 2025. You can work with WNYIL/MILC to complete the process.

WNYIL/MILC will reach out to you to start the transition and make sure you are all set to continue with CDPAP. However, you do not have to wait to hear from us. Starting January 6, 2025, you can call us at Toll Free 1-877-397-9613 x208, or 518-483-2151 x208, or 315-764-9442 x208.

 

Here are the steps to transition:

 

Consumers:

  • Connect with WNYIL/MILC.
  • Complete the necessary forms (online through the PPL@Home system or in-person at a WNYIL/MILC office).
  • Have your PAs complete the necessary forms and training.

 

Personal Assistants:

  • Work with your consumer to initiate the transition.
  • Fill out, sign, and submit the necessary forms and documents (online through the PPL@Home system or in-person at a WNYIL/MILC office).
  • Complete a health assessment (only if expired).
  • Complete the necessary PPL trainings.

 

Staying Connected

We are proud to be working with PPL to provide you with the best possible care and support. Please reach out to us at 518-483-2151 x208 or 315-764-9442 x208 with any questions. You can also find more information about PPL and CDPAP at PPL’s website, pplfirst.com/cdpap.

 

 

Contact

Website: www.wnyil.org

Phone: (800) 348-8399

Email: wnyil-cdpap@wnyil.org

Counties Served
Allegany, Cattaraugus, Clinton, Chautauqua, Chenango, Delaware, Erie, Essex, Franklin, Genesee, Jefferson, Lewis, Livingston, Monroe, Niagara, Orleans, Otsego, Schoharie, St. Lawrence, Wyoming

Languages Spoken
Albanian, ASL, Arabic, Bengali, Braille, Cantonese, Chinese, Creole, English, Farsi, French, German, Greek, Hebrew, Hindi, Italian, Japanese, Korean, Mandarin, Polish, Portuguese, Punjabi, Russian, Slavic, Spanish, Tagalog, Tajik, Ukrainian, Urdu, Uzbek, Vietnamese, Yiddish, Other

Focus
Children, aging, disabilities, all cultures

Office Locations
3108 Main Street, Buffalo, NY 14214 [HQ]
746 Portage Road, Niagara Falls, NY 14301
319 W Main Street (rear left), Batavia, NY 14020
156 Center Street, Massena, NY 13662 (MILC)
3372 State Route 11, Suite D, Malone, NY 12953 (MILC)
120 Washington Street, Suite 430, Watertown, NY 13601 (MILC)
6104 State Highway 23, Oneonta, NY 13820
843 N. Main Street, Jamestown, NY 14701

St. Lawrence, Jefferson, & Lewis County Phone:

(315) 764 - 9442

 

Franklin County Phone:

(518) 483 - 2151

 

Toll Free Phone:

(877) 397 - 9613